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Welcome to Complete Care Shop. Do you need support with an order from Healthcare Pro?

Were you looking for Healthcare Pro? Our sister site has now closed but, don't worry, we're here to help.

You can shop your favourite Healthcare Pro products here at Complete Care Shop.

Healthcare Pro has now closed. If you need support with a product or an order from Healthcare Pro, please see the FAQs below. Alternatively, if you're looking to purchase an independent living aid, we have a complete range of products available to meet your needs. You can even get 10% off your first order when you sign up to receive our emails.

Why did Healthcare Pro close?

Healthcare Pro is a trading name of Nottingham Rehab Limited. Nottingham Rehab Limited remains fully operational and as part of the growth of the business, is consolidating the brands that operate within it. 

All products that could be purchased through Healthcare Pro are already available through our website, Complete Care Shop, which will remain fully operational as part of Nottingham Rehab Limited.

Why have I been redirected here?

Healthcare Pro, our sister site, has now closed. Our customer service team is on hand to deal with any queries you may have regarding your Healthcare Pro order. You can phone, email or call us - see our contact us page for details - please just let us know that your query is regarding an order from Healthcare Pro.

Will my current order with Healthcare Pro be delivered?

All orders placed before Healthcare Pro closed will be delivered. Please contact us if you have any issues and let the customer service advisor know that you are contacting us regarding an order through Healthcare Pro.

I haven't received an order I placed before Healthcare Pro closed

Our customer service team is on hand to help. You can phone, email or call us - see our contact us page for details - please just let us know that your query is regarding an order from Healthcare Pro.

I want a refund for a product I bought off Healthcare Pro

Our customer service team is on hand to help. You can phone, email or call us - see our contact us page for details - please just let us know that your query is regarding an order from Healthcare Pro.

I sent a product back for a refund but haven't received it yet

Our customer service team is on hand to help. You can phone, email or call us - see our contact us page for details - please just let us know that your query is regarding a refund from Healthcare Pro.

Does the warranty/product guarantee on my product still apply even though the Healthcare Pro is now closed?

If there is a warranty/product guarantee on the product you have purchased e.g. the NRS Healthcare two-year guarantee, this will still apply. Please contact us for further advice and assistance should you need to make a claim on this. Don't forget to let the customer service advisor know you are contacting us regarding a product purchased via Healthcare Pro. 

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