03330 160 00003330 160 000
Standard Rate Call
Official Supplier
to the NHS
Click here to read about our free delivery on baskets over £40

Contact Complete Care Shop

Order not received?

We are moving into a new, larger warehouse and our performance levels have temporarily dropped. We do apologise if your order has been affected. Please be assured that we are working extra hard to get all our orders shipped so please do bear with us. Click here to read more about our warehouse move. You can also contact Customer Services using the form below.


If you have received your order, but need to return it, please visit our Returns Page.

How to Contact Us

Contact Customer Services

Please complete this form to contact Customer Services about an order:

NB: Fields marked with an * are required

By Post:

Complete Care Shop
Brook Mill Industrial Estate
Station Road
Wrea Green

Please note: This address will be changing soon once we have fully completed our move to Walton Summit.

By Telephone:

03330 160 000
This number costs the same to call as a normal local or national landline.
If your phone tariff offers inclusive calls to landlines, our number will also be included on the exact same basis.

Our Customer Care Team is available Monday - Friday 8.30 am - 5.30 pm
(except for National Holidays in England)

The shop is open online at all times for shopping and browsing!

By Email:

To place an order or for Customer Services:

Trade and NHS Enquiries:

For Purchase orders, Remittance advices
or our Accounts Department:

By Visit:

In April 2019, we moved into one main warehouse in Walton Summit, Preston, Lancashire. Visits are by appointment only so please contact us first if you would like to visit us.

Click here to view our advice & guides page Click here to view
our advice & guides page
03330 160 00003330 160 000
Standard Rate Call
© 2015 Complete Care Shop - Unit 1A, Brook Mill Estate, Station Road, Wrea Green, Lancashire, PR4 2PH
Tel: 03330 160 000 - Fax: 01772 681616 - Email: sales@completecareshop.co.uk
Trading under Complete Care Network Ltd - Registered in England & Wales no. 06352353 - VAT Registration No. 920 8163 40
Follow us on Facebook Follow us on Twitter BHTA - British Healthcare Trades Association Complete Care Shop can Process Visa and Mastercard via Paypal Trustwave - Trusted Commerce - Click to validate Trading Standards Approved Code
Finance provided by PayPal Credit. Terms and conditions apply. Credit subject to status. UK residents only. Complete Care Network Ltd acts as a broker and offer finance from a restricted range of financial providers. PayPal Credit is a trading name of PayPal (Europe) S.à. r.l. et Cie. S.C.A., 22-24 Boulevard Royal L-2449. Luxembourg