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Your Privacy is important

Your privacy is important to us. As such, Complete Care do not disclose buyers' information to third parties other than when order details are passed on to Couriers as part of the order fulfilment and to trusted testimonial sites. In these cases, the third party will not disclose any of the details to any other third party.

When you place an order and enter your name and delivery information, these personal details are stored in our secure database. Personal data collected by this site is only used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes
d. Send you an email newsletter (if you selected to receive our email newsletters). Each newsletter will also carry a simple one-click link to easily unsubscribe.

Use of cookies by Complete Care

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide us statistical information.

Cookies are used to a minimal extent on this website and never collect your personal details. A session cookie is used to keep track of the contents of your shopping cart - it does not store any of your personal information like your name or address. Cookies are used by Google through Google Analytics (which provides us with general anonymous statistical information on how people browse our website), YouTube where we show videos (again no personal data is collected) and our search engine which is powered by Google. When you make a payment, your order details are passed to Paypal which is one of the safest payment processors in the world. Paypal uses cookies to help you through the payment process. You can view Paypal's Privacy Policy here.

The table below explains the cookies we use and why.

Cookie

Name

Purpose

More information

Session

ASPSESSION...

This cookie is used to record goods you place in the shopping basket and any promotional code that applies.

Google Analytics

_utma
_utmb
_utmc
_utmz

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Click here for an overview of privacy at Google

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

YouTube cookies

We embed videos from our official YouTube channel using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode. To find out more please visit YouTube’s embedding videos information page.

Search engine

The search engine on our website is designed to be as powerful and easy to use as the popular search engine Google. The search is made possible by a piece of hardware (a search ‘appliance’) supplied by Google that is plugged into our server and continuously indexes the content on our site. All search requests are handled by the appliance and the information is not passed on to any third party, including Google.

How to contact us

If you want anything clarifying or more information on our privacy policy, please email team@completecarenetwork.co.uk or write to:
Complete Care Network
Unit 1, Brook Mill Estate
Station Road
Wrea Green
PR4 2PH

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03330 160 00003330 160 000
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© 2015 Complete Care Shop - Unit 1A, Brook Mill Estate, Station Road, Wrea Green, Lancashire, PR4 2PH
Tel: 03330 160 000 - Fax: 01772 681616 - Email: sales@completecareshop.co.uk
Trading under Complete Care Network Ltd - Registered in England & Wales no. 06352353 - VAT Registration No. 920 8163 40
www.completecareshop.co.uk
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