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Whatever you’re dealing with: ageing, illness, disability, or caring for someone, we’re here to help you or your loved one regain independence and have the confidence to tackle everyday tasks. With a product range of over 5,000 products, we have something for everyone to help make daily life that little bit easier.

Our vision

To give you, and those who care for you, the products, services, and support you need to live a positive and dignified life.

We’re here for you

Purchasing a mobility or daily living aid can be a huge decision – is it right for your unique needs? Will it help or hinder you in your day-to-day? But you’re not alone. If you need help with any of the products on our site, we have a team of Occupational Therapists and Occupational Therapy Assistants on hand to give you product advice as part of our free Expert Advice Service.

Looking for a different kind of help or information? Our UK-based Customer Service team are on hand to help you out. You can contact us today by filling in the contact form, calling 03330 160 000, emailing or by connecting with the team through the Live Chat system on our homepage.

If you have a press enquiry, visit our media enquiries page to get in touch with our PR team.

We’re here for you
Our history

From humble beginnings, our parent company NRS Healthcare began its journey as "Nottingham Leather Company" and "Nottingham Handcraft Company Ltd” selling leather off-cuts to Occupational Therapists for leather craft therapy and producing leather items for war veterans to aid their rehabilitation.


After 20 years of successful trading, the company was renamed Nottingham Rehab Supplies after a merger between Nottingham Handcraft and Nottingham Medical Aids, cementing our entry into rehabilitation aids and equipment.


In 2007, NRS Healthcare celebrated its 60th anniversary, and the Complete Care Shop website was launched, supplying you with the daily living aids and mobility equipment you need to help you live more independently for longer.


In 2019, we joined the NRS Healthcare family. Their decades of experience and knowledge of the healthcare industry have helped us to expand the ways we take care of you, our customer.


Today we continue to help and support you towards increased independence every day with our extensive product range and friendly team of healthcare professionals.


It’s not all about the products

We understand that when it comes to daily living aids, simply finding the right product and then moving on doesn’t cut it.

That’s why alongside our extensive product offering, we also provide a range of services at Complete Care Shop should you need more guidance not only in making the right decision on which products you need, but also in aftercare support such as annual servicing and insurance cover.

Find out more

Home adaptations

For certain independent living aids, it takes more than unboxing the product and using it straight away. Sometimes your home needs to be adapted to accommodate your new aids. Or, you may be becoming increasingly frustrated by the inadequacy of your home in accommodating your needs. From home lift installations through to bathroom adaptations, let our home adaptations partners help you transform your home into an accessible haven, adapted to your unique needs.

Find out more

Specialist wheelchair home assessment

Looking to find the right specialist wheelchair for your unique needs? This free home assessment service is on hand to make sure you get the right one to fit your requirements. Our wheelchair specialists will help to guide you through the process and let you know what your options are so you can make an informed choice.

Find out more

Featured products

Ready to shop mobility aids and equipment? Discover featured products and bestsellers from our range below.

Selected bestsellers

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Meet the experts

Behind the scenes, Complete Care Shop is what it is thanks to our fantastic team of Occupational Therapists (OTs) who are dedicated to and passionate about helping you live independently for longer.

Our Occupational Therapists have extensive clinical experience and expertise that means they can provide additional bespoke services beyond our excellent customer service to you.

Meet our OTs

Home consultation service

Entering the world of independent living aids can be a daunting moment and it’s not always easy to know what you do and don’t need. This is where our expert team of Occupational Therapists come in. Our Home Living Consultation Service offers you a personalised consultation with a professional Occupational Therapist, who will talk through your difficulties and what your aims are, offering you advice and guidance on new ways to complete tasks and recommendations for products that could help (if needed).

Find out more

Complete Care Shop and NRS Healthcare

Find out more about our parent company and the fantastic services it provides at or visit our sister site to learn more about the history of NRS Healthcare.

We're members of the British Healthcare Trades Association (BHTA)

Being members of the BHTA means that we abide by the BHTA Code of Practice, which is approved by the Trading Standards Institute (TSI). This assures our effectiveness in safeguarding and promoting the interests of consumers beyond the basic requirements of the law, so you can buy from us with the utmost confidence.

Complete Care Shop and NRS Healthcare
Trusted supplier to the NHS
We supply numerous NHS trusts, hospitals and hospices around the country with the independent living aids they need to help and support their patients.

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